We thank residents, families and friends for their continued patience and collaboration during the pandemic as we continue to care for the residents and ensure that residents and staff remain safe.
Effective July 2 2020, Actionmarguerite will be implementing the revised Public Health guidelines and restrictions on visits to personal care homes and supportive housing apartments. Family and visitor restrictions remain, with the change that we will now allow indoor visits. Indoor visits will follow the same rules and conditions as the outdoor visits introduced earlier this month. Families and visitors are still not allowed in the building or on the units except for within the designated space, which has a separate entrance to allow for indoor visits when / if appropriate.
The following conditions continue to apply:
- Visitors are those deemed essential to the emotional wellbeing, health, and quality of life of the resident. In most cases, visitors should be immediate family and/or friends who are clearly involved in coordinating care.
- All visits must be scheduled, pre-booked at minimum 24 hours in advance. Visits will be scheduled based on the availability of space, demand and staff resources. The acceptance, assignment, and frequency of visits will be determined by Actionmarguerite to ensure equitable access.
- Screening of all visitors will continue, including an assessment for symptoms or known exposure to COVID-19 prior to entry. This will include public health travel restrictions that are in effect at the time of the visit.
- All visitors must comply with Infection Prevention and Control measures, including strict hand hygiene and maintenance of physical distancing (6 feet / 2 meters apart at all times).
- Non-medical masks are required for indoor visits (recommended for outdoor visits). No mask will be provided; please bring your own.
- Indoor, outdoor, window or virtual visits may be limited to a maximum of one visit per week. This may vary based on demand and staff resources available to accommodate all visit requests.
- All visits will be limited to approximately 20 minutes to allow for disinfection between visits, transportation and supervision of visits.
- A maximum of two essential visitors per resident at a time for outdoor visits / one visitor at a time for indoor visits will be permitted.
- A minor (age 14 and younger) must be accompanied by an adult.
- Pets are not permitted.
- No food, beverages, nor items may be brought during on-site indoor / outdoor visits.
- Visitor access to on-site food/beverages and washroom facilities will not be available.
Based on evaluation of risk as well as operational clinical judgement, Actionmarguerite may be unable to facilitate certain visits for certain residents. The site reserves the right to cancel visits due to resident disposition, level of COVID-19 activity, visitor non-compliance with visiting guidelines, outbreaks or operational requirements.
Shared Health Manitoba updated the family and visitor guidelines for personal care homes on June 22, 2020. We ask that you review these, as it will provide you with more information on how Actionmarguerite implements these guidelines. We understand that some residents and families may interpret these guidelines differently and in some cases, find these restrictive given the current level of COVID-19 cases in the province. Please review the guidelines by linking to the Shared Health website: https://sharedhealthmb.ca/files/covid-19-pch-visitation-principles.pdf.
We ask that families continue to schedule visits via email at firstname.lastname@example.org. Although we will offer the option of indoor visits starting July 2nd 2020, we stress that outdoor visits remain the safest environment for interaction between residents and families. In some cases, virtual or window visits may remain the most appropriate way to connect.
Last week, we re-introduced hairdressing services at both 450 River Road and 1149 Leila. We are working on re-introducing these services at 185 Despins. The Shared Health Guidelines state that these services are limited to ‘essential haircuts’ when the facility is at ‘low risk’ (green status). Despite requests for perms, colors and more, we are unable to expand hairdressing services beyond ‘essential haircuts’ at this time, as these are beyond public health directives.
The Minister of Health, Seniors and Active Living announced that the Government of Manitoba was developing a plan for outdoor, all-season shelters to be annexed to personal care homes to allow safe visits to continue. They request feedback from families on conceptual designs for these shelters. If interested, please visit https://engagemb.ca/visitation-shelters.
Actionmarguerite will be assessing its current indoor capacity, access and ventilation requirements for the continuation of indoor visits past September along with options for a separate outdoor shelter that can ensure families continue to be able to visit their relatives, even in the event of a ‘second wave’ or during the cold and flu season.
Please continue to keep in touch with our team and work with us as we continue to ensure that care and services are provided safely, with compassion and respect to the residents we serve. Any questions can be shared via email at email@example.com.
Charles Gagné, CEO