The Manager, Resident Services provides leadership for the health care team in promoting resident centered care; ensures that adequate human and material resources are available to support the 24-hour delivery of safe, quality resident care; creates an environment that enables Actionmarguerite to fulfill its mission and performance goals; seeks to promote and maintain a positive, professional team oriented and service conscious environment; demonstrates a commitment to the Mission, Vision, Values, Goals, and Objectives of Actionmarguerite and performs other related functions.


Service and Assignment: Care and Service
Starting Date:  January 6, 2020
Shift and Hours of Work:  1.0 FTE – full-time, days and evenings
Pay Scale: As per established salary scale
Specifications: Assignment and hours of work are subject to change at any time as per operational requirements.


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Required Qualifications

Education and Experience:

  • Active Registration with the College of Registered Nurse or the College of Registered Psychiatric Nurses of Manitoba;
  • Bachelor of Nursing;
  • Certificate in gerontology is an asset;
  • 3 years of recent relevant work experience in geriatric or long term care;
  • Experience in health care management;
  • Recent experience in quality improvement and risk management.

Abilities and Skills

  • Ability to communicate, verbal and written in both official languages (French and English) is required;
  • Demonstrated ability to lead interdisciplinary team;
  • Demonstrated effective oral and written communication skills;
  • Demonstrates interpersonal, critical thinking, conflict resolution and decision-making skills;
  • Ability to perform both independently and as a team member;
  • Ability to delegate appropriately and supervise performance of staff;
  • Ability to prioritize workload and attend to unit operations in a timely manner;
  • Ability to respond to a variety of simultaneous demands;
  • Ability to function in a demanding and stressful environment;
  • Ability to plan, manage and implement change;
  • Ability to recognize and pursue self-development opportunities;
  • Ability to function in a computerized environment with working knowledge of computerized charting an asset;
  • Ability to demonstrate a satisfactory employment record, including attendance;
  • Current Criminal Record Check for the Vulnerable Sector and Adult Abuse Registry Check deemed satisfactory by the Employer.
This position is designated bilingual (French/English). All staff are hired for the facility.

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