From March 6 to April 6, the three Actionmarguerite residences – St. Boniface, St. Joseph and St. Vital – will welcome a review visit from Manitoba Health, conducted every two years by the Province to ensure that established health standards are being met.

Over a six-year period, 26 measures are reviewed, including the so-called “core standards”: integrated care plan, use of restraints, pharmacy services, safety and security, and staff education,” says Marielle Lafond, Chief Nursing Officer and Director of Resident Services at Actionmarguerite.

The integrated care plans are developed to address residents’ daily care needs. “The plan includes the medication they take, their activities, and their ability to get around. Manitoba Health checks to see if the residents have been assessed and if the plan procedure has been followed so that they can maintain their independence for as long as possible.” For pharmacy services, Actionmarguerite residences must be able to justify every prescription written for residents.

The use of restraints, which can be physical or chemical (i.e., medication), is also checked. “They examine and assess the justification for using restraints on a patient. In some cases, the restraints are temporary. For instance, we may temporarily install a tray on a wheelchair for eating or socializing.”

Safety and security standards consist in doing everything to ensure that residents are safe. “We have call systems and support bars in the bedrooms and bathrooms. We also have locking mechanisms for the exterior doors and stairways. During the inspection, Manitoba Health randomly enters a room and checks everything.”

Lastly, staff training includes orientation sessions for new employees, and continuous learning for all staff. “Employees need to know how to react in any situation, as well as how to use accident prevention equipment. Manitoba Health wants to ensure that everyone has received the proper training, which is why they check the list of employees to find out if they have participated in the various training sessions offered.”